Please refer to the email sent on 22 May regarding your childs school provision from 15 June. We remain open for keyworker emergency supervision. Contact the school office for further details.

User Guides, Tutorials and Technical Help

For those who are required to work from home during the COVID-19 crisis, work can continue remotely by using Microsoft Teams and the Remote App Access features available to all staff and students.

Update Thursday 26th March: To ensure all students can continue to access existing school work, we are in the process of uploading all student files to their personal OneDrive accounts. This is taking place at the moment and is expected to be completed in the next couple of days. Students will then be able to access any file they had in school from any personal device outside of school. We have added a couple of new video clips on how students can access their OneDrive and files.

Important changes from Microsoft

To best support our Microsoft 365 Education customers worldwide and accommodate new growth and demand during these unprecedented times, we are making a temporary adjustment to Office document behaviour within Microsoft Teams for students and teachers.

How does this affect me?

For students and teachers working with Office documents in Microsoft Teams, we are beginning to roll out a temporary change where there will be an additional step in order to edit a document. This is a change from current behaviour that allows users to go straight to edit mode when clicking on a document in the "Files" tab of a channel, a conversation, or from inside an assignment.

In all cases, upon clicking on the document, users will first see the document in view mode - they will be able to see the document content, but not make changes.

In order to edit the document, users need to click on the options in the top right of the white bar above the document content and select "Open in Browser" or (for users with Office for Windows installed on their device) "Open in Desktop App". This will open the document in Office in a separate window from Teams and allow the user to make changes.

What do I need to do to prepare for this change?

No action is necessary, this change will happen automatically. We recommend notifying users proactively if possible, so that they continue to understand how to edit their Word documents in Microsoft Teams without interruption.

User guides

Microsoft Teams video tutorials

Students and Staff

 

Accessing Microsoft Teams from the school website

 

Viewing assignments

 

Conversations

 

Accessing OneDrive from Teams

 

Downloading the OneDrive app

 

Staff Only

 

Adding members to a class

 

Creating assignments

 

Marking assignments

 

Chats

 

Creating a New Channel

Technical support

Students

If students experience any technical issues when using Microsoft Teams, please contact your teacher or tutor in the first instance.

Staff

If staff experience any technical issues when using Microsoft Teams, please log a ticket on the Nova IT Service Desk detailing the issue and a member of the IT team will look into it as soon as possible.

July 2020

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